Privacy Policy

Betikrom Soft ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, web applications, mobile applications, and related services.

This Privacy Policy applies to all products and services provided by Betikrom Soft, including but not limited to:

• Betikrom School Management Software
• Betikrom Association Management Software
• Betikrom Business Management Software
• Betikrom Question Bank Software
• Betikrom Spoken Learning App
• Arabic Alphabet Learning
• All-in-One Unit Converter
• PDF Reader
• Notes App
• and other websites, web applications, and mobile applications operated by Betikrom Soft.

We collect information necessary to deliver, optimize, and secure our software services across platforms. The categories of information we collect include:

a. Personal Information

• Name
• Email address
• Phone number
• Organization or institution name
• User ID and login credentials
• Profile information provided by you

b. Usage Information

• Device information
• Browser type
• Operating system
• IP address
• App version
• Date and time of access
• Pages or features used
• Error logs and diagnostic information

c. Content You Provide

Depending on the software you use, we may process information such as:

• Student and teacher records
• Association member records
• Business records
• Question bank data
• Documents uploaded by users
• Notes and learning progress
• Messages and notifications

We use the collected information for specific operational and functional purposes to ensure smooth software delivery:

• Provide and maintain our services
• Create and manage user accounts
• Authenticate users
• Process subscriptions and free trials
• Improve software performance and user experience
• Provide customer support
• Respond to inquiries and technical issues
• Send service-related notifications
• Protect our systems from fraud, abuse, or unauthorized access
• Comply with legal obligations

We do not use your personal information for unlawful purposes.

We do not sell your personal information.

We may share information only under the following circumstances:

• With trusted service providers that help us operate our services (such as cloud hosting, messaging gateways, or database providers).
• When required by law or lawful government request.
• To protect the rights, security, or property of Betikrom Soft and our users.

Betikrom Soft employs robust administrative, technical, and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Our safeguards include secure user authentication, encrypted communications where appropriate, strict role-based access controls, resilient cloud infrastructure security, and regular system maintenance and updates.

We retain collected data only as long as necessary for ongoing service delivery, compliance with legal obligations, active dispute resolution, enforcement of agreements, and security auditing purposes. Once data is no longer required, it is safely deleted or anonymized.

Depending on your location and interaction with our platforms, users may request:

• Access: Request a copy of the personal data held about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Update: Keep your personal and organizational records up to date.
• Deletion: Request erasure of your data where legally allowable.
• Withdrawal of Consent: Revoke consent for processing where applicable.
• Information: Obtain details about how your data is processed.

Our products and services are intended for educational institutions, organizations, business entities, and general users. Any child-related information processed within educational or learning applications (such as student management or learning apps) should be managed and authorized by registered educational institutions, parents, or legal guardians.

To provide specific core features, our mobile applications may request runtime device permissions, including:

• Storage: To read or save files, exports, and offline notes.
• Notifications: To deliver important system alerts and notices.
• Internet Access: To synchronize data securely with cloud servers.

Device permissions are requested strictly when necessary for app functionality.

We may utilize trusted third-party services to facilitate operations—such as cloud hosting infrastructure, authentication systems, system analytics, payment processing gateways, and communication delivery platforms. These providers access data solely to perform designated functions on our behalf and are bound by confidentiality standards.

We use cookies and similar session-tracking technologies to enhance your web experience. Cookies are utilized for:

• User session login and authentication persistence
• Saving user preferences and application state
• Monitoring system performance and reliability
• Analyzing usage trends for service continuous improvement
• Delivering a seamless user experience

Because we use global trusted cloud hosting infrastructure, your data may be stored or processed on secure servers operating in different jurisdictions outside your country of residence, adhering to high standards of security and compliance.

Betikrom Soft aims to operate in full accordance with applicable data protection legislation, national digital governance standards, and cybersecurity compliance requirements governing software operations and cloud services.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be published directly on this page with a revised "Last Updated" date at the top. We encourage users to periodically review this page to stay informed about how we protect their information.

If you have any questions, privacy concerns, or data requests regarding this Privacy Policy, please reach out to us: