Support Center
Need help using any Betikrom Soft product? We're here to provide fast, friendly, and hassle-free support whenever you need it.
Get Support on WhatsAppYour Problem, Our Responsibility
Our goal is not only to provide software but also to ensure that every customer can use it with confidence.
Whether you need help with setup, login, reports, printing, question bank management, school management, association management, business software, or any technical issue, feel free to contact us.
We always do our best to provide practical solutions as quickly as possible.
How You Can Get Support
Multiple convenient channels designed for quick and flexible technical assistance.
WhatsApp Message
Send us a message anytime with your question or technical issue.
WhatsApp Voice Call
Speak directly with us when you need quick guidance or detailed assistance.
Video Tutorials
Step-by-step video guides are available for common software operations and setup.
Remote Support
If necessary, we provide remote assistance using AnyDesk or UltraViewer to help you directly on your device.
What We Can Help You With
Complete coverage for our full suite of SaaS applications and digital products.
School Management Software
Assistance with student admission, fee collection, report card generation, and SMS integration.
Question Bank Software
Help with question entry, automated exam paper generation, layout settings, and printing.
Association Management
Support for member accounts, DPS/savings tracking, loan distribution, and collection reports.
Business Management
Guidance on sales tracking, invoicing, inventory management, and daily financial summaries.
Spoken Learning App
Help with app navigation, audio lesson access, course unlocking, and learning features.
Account, Login & Subscription
Troubleshooting password resets, user permission settings, renewals, and account access.
Support Directly from the Developer
One of the unique advantages of Betikrom Soft is that you receive support directly from the software developer and owner.
This allows us to understand problems more accurately and provide practical, experience-based solutions instead of generic responses.
Our goal is to make software usage simple and stress-free for every customer.
Our Support Process
Five simple steps to get your software issues resolved quickly
Contact us on WhatsApp
Describe your issue
Send a screenshot or video
Receive a solution or remote support
Confirm resolution
Contact for Support
Support is available through both WhatsApp messages and WhatsApp voice calls.
Get Support on WhatsAppWhy Our Support Stands Out
Fast Response
We do our best to respond as quickly as possible.
Practical Solutions
We focus on solving the actual problem, not just giving instructions.
Friendly Assistance
Support is provided in a simple, easy-to-understand, and respectful manner.
Long-Term Support
We aim to support you throughout your software journey.
Frequently Asked Questions
Is there any additional support fee?
Basic usage and technical support are generally provided without any additional charge.
Can I contact you directly on WhatsApp?
Yes. You can contact us through WhatsApp messages or WhatsApp voice calls.
Is remote support available?
Yes. When necessary, we provide remote assistance using AnyDesk or UltraViewer.
How quickly will I receive a response?
We try to respond as quickly as possible, especially during regular working hours.
